Customer Testimonials

Anthony H did an excellent job getting my truck in for service quickly and having the issue repaired. Great communication from his team and him with periodic updates throughout the process. Much appreciated.

My husband and I bought our first car from this dealership in March 2024 (a certified pre-owned 2023 Ford Mustang). We returned last Friday with a plan to buy a second vehicle, specifically a F-150 XLT truck (which we former Northerners have learned is a must with the flooding that happens in Southern FL). Sales associate Riley (and trainee Ryan) listened to what we wanted and were very friendly and not at all pushy. They showed us some new models that had features we wanted and some we hadn't even considered. While we originally planned to buy a lower mileage pre-owned ... Read More

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Google - Nov 11, 2026

My husband and I bought our first car from this dealership in March 2024 (a certified pre-owned 2023 Ford Mustang). We returned last Friday with a plan to buy a second vehicle, specifically a F-150 XLT truck (which we former Northerners have learned is a must with the flooding that happens in Southern FL). Sales associate Riley (and trainee Ryan) listened to what we wanted and were very friendly and not at all pushy. They showed us some new models that had features we wanted and some we hadn't even considered. While we originally planned to buy a lower mileage pre-owned truck, we ultimately decided on the new 2026 model that we test-drove. Initially, with the trade-in value of our used Ford Escape, the price was higher than we were looking to pay. However, after some negotiations, we were able to settle on a price that we were comfortable with. Everyone we dealt with treated us with respect. It was a smooth process from our initial walk through the door to the final signature on the paperwork. We will definitely return to Grieco Ford Delray Beach the next time we're in the market for a vehicle; and we will certainly recommend them to our friends and family.

Last Friday I purchased my 2nd vehicle (2026 F-150) from Greico Ford In Delray and it was a great experience. Upon arrival I was quickly greeted by Riley who assisted me in narrowing down what I was looking for. We looked at several F-150s and eventually took out the one that I liked for a spin. After deciding that it was a strong contender, Riley and staff worked with me on a price that we were both happy with. Additionally they gave me a fair price for my trade-in which was applied to the overall price of the truck. The ... Read More

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Google - Nov 11, 2026

Last Friday I purchased my 2nd vehicle (2026 F-150) from Greico Ford In Delray and it was a great experience. Upon arrival I was quickly greeted by Riley who assisted me in narrowing down what I was looking for. We looked at several F-150s and eventually took out the one that I liked for a spin. After deciding that it was a strong contender, Riley and staff worked with me on a price that we were both happy with. Additionally they gave me a fair price for my trade-in which was applied to the overall price of the truck. The whole experience was excellent. Riley and the other staff that I dealt with were friendly, professional and willing to work with me. I will be back one day for my next vehicle.

I took my truck on Wednesday, and I told the gentleman that I am trying to find out what the problem is. Why is the truck not turning over? It takes two to three times to start the truck. I also asked to get an oil change, and I was wondering if they can get a mirror for my passenger side door. He said he could the next day, calling me to tell me that to get a mirror, I would have to replace the whole thing, and it would cost $ 1800. I told him he didn’t worry about the ... Read More

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Google - Nov 11, 2026

I took my truck on Wednesday, and I told the gentleman that I am trying to find out what the problem is. Why is the truck not turning over? It takes two to three times to start the truck. I also asked to get an oil change, and I was wondering if they can get a mirror for my passenger side door. He said he could the next day, calling me to tell me that to get a mirror, I would have to replace the whole thing, and it would cost $ 1800. I told him he didn’t worry about the mirror; it’s okay. He said so, and we found the problem. Why are you having a hard time cranking the truck? He said it’s the key fob, but I was wondering , but I didn’t question because I don’t know what I am looking for. He knows, so I said okay. I had to come and see if the truck was ready on Saturday. This is a different guy now because the gentleman that I talked to is the one who deals with heavy-duty trucks. He was off the weekend, so the guy I talked to told me the truck was not ready and was going to tell me to come back Monday. I told him, “Hey, I told the guy I need the truck back Sunday because I am heading to Michigan for work.” He made calls and came back. The truck was ready. He handed me the new key fob and paid. I left the next day, cranked the truck up, and I had to do it again a couple more times, so the problem was not fixed. So I paid $500 to get a new key fob, and it was not the problem.

Bervens was top notch - I’ll buy all my vehicles from him

We had a wonderful experience buying our new car! Everything went smoothly, and we’re very happy with our purchase. A huge thank you to Igor for being so helpful, friendly, and professional throughout the entire process. We really appreciate everything and highly recommend him! 😊

Needens was exceptional

I want to share my experience and give a huge thank-you to Igor at Grieco Ford of Delray Beach. I was referred to him by people who have worked with him for years and purchased multiple trucks from him. I reached out to Igor looking for an F-350 Dually, and he found me exactly what I needed. He offered me the best overall deal with great terms and the lowest down payment I could find in Florida. I couldn’t get anywhere close to those terms in my home state of Illinois or in several other states I contacted. Igor ... Read More

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Google - Nov 6, 2026

I want to share my experience and give a huge thank-you to Igor at Grieco Ford of Delray Beach. I was referred to him by people who have worked with him for years and purchased multiple trucks from him. I reached out to Igor looking for an F-350 Dually, and he found me exactly what I needed. He offered me the best overall deal with great terms and the lowest down payment I could find in Florida. I couldn’t get anywhere close to those terms in my home state of Illinois or in several other states I contacted. Igor made the entire process easy and delivered exactly what I was looking for. I highly recommend him!

Cliff thank you such you the best sails man we 100% coming back to you whenever we need something

Amazing service; I was called about getting my recall taken care, they worked with my schedule got me in and out under 4 hours. Was told it could take 5-6 hours. Hands down thank you Marcos in the service department for making everyone’s time well worth it. Will be back for future services. Cheers

Cliff was the man helped me out A lot 100% recommend

Very disappointing experience with Delray Beach Ford. As a first-time car buyer, I went in with a Capital One preapproval and repeatedly stated that I wanted to use that financing option. Despite expressing that I did not want additional credit inquiries, my credit was pulled, and I ultimately ended up with Ally Financial at 20.99% APR and a $578 monthly payment extending through 2031. I was reassured that I could refinance after six months. The issues didn’t stop with financing. My navy blue Ford Escape was incorrectly registered as black, and I was given incorrect license plate information. Less than two months ... Read More

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Google - Nov 3, 2026

Very disappointing experience with Delray Beach Ford. As a first-time car buyer, I went in with a Capital One preapproval and repeatedly stated that I wanted to use that financing option. Despite expressing that I did not want additional credit inquiries, my credit was pulled, and I ultimately ended up with Ally Financial at 20.99% APR and a $578 monthly payment extending through 2031. I was reassured that I could refinance after six months. The issues didn’t stop with financing. My navy blue Ford Escape was incorrectly registered as black, and I was given incorrect license plate information. Less than two months after purchasing the vehicle, I took it in because of a noise and was told all the brakes needed attention. This was after the salesperson had assured me that everything on the vehicle was new. I have text message evidence of that conversation. Between the financing experience, credit concerns, paperwork errors, and vehicle condition, this has been a frustrating and disappointing purchase. I expected honesty, transparency, and accountability. I am seeking a proper resolution. First-time buyers, please be careful, read everything, and verify every detail before signing.

⭐⭐⭐⭐⭐ The BEST Car Salesman in America — Hands Down! If you’re looking for a car, Igor (Ihar Dzeviatouski) is THE guy you need to see! We spent weeks dealing with dealerships all over Florida and even Georgia. Ridiculous down payments, terrible interest rates, vehicles nobody could actually find, endless credit applications, and absolutely no results. Then we found Igor through ChatGPT and customer reviews — and what a difference! From the moment we walked in, the experience was incredible. A warm welcome, a cup of tea, and within 5–10 minutes, we were already getting things done. About 20 minutes later, we had financing ... Read More

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Google - Oct 30, 2026

⭐⭐⭐⭐⭐ The BEST Car Salesman in America — Hands Down! If you’re looking for a car, Igor (Ihar Dzeviatouski) is THE guy you need to see! We spent weeks dealing with dealerships all over Florida and even Georgia. Ridiculous down payments, terrible interest rates, vehicles nobody could actually find, endless credit applications, and absolutely no results. Then we found Igor through ChatGPT and customer reviews — and what a difference! From the moment we walked in, the experience was incredible. A warm welcome, a cup of tea, and within 5–10 minutes, we were already getting things done. About 20 minutes later, we had financing approved with an excellent interest rate and a down payment EXACTLY within our budget — not a penny more! Within 30 minutes, our Ford Transit was ready for inspection, and roughly an hour after arriving, we were already finalizing the paperwork. They even helped us arrange affordable insurance so we could take our new vehicle home without unnecessary delays. But Igor is much more than a salesman. He’s a true professional who knows his vehicles, especially commercial trucks and vans. He offers genuinely valuable advice, helpful connections, and support well beyond simply selling you a vehicle. No games, no pressure, no wasted time. Just outstanding service, honesty, professionalism, and real results. We couldn’t be happier with our purchase and the entire experience. Igor, you’re absolutely AMAZING! Thank you for everything! We recommend him to EVERYONE. Save yourself the headaches and go straight to Igor. Five stars aren’t enough! ⭐⭐⭐⭐⭐

I had a very positive experience with Igor. Doc , Bethany ,and Crystal. I am a first responder, and I needed a good reliablr truck/suv.. They helped get me into an amazing Bronco Big Bend edition that I could actually afford..they moved heaven and earth to get me a vehicle My gratitude for their hard work...GOOD deal is when both parties leave happy...Mission accomplished..thank you again Greico Ford...Sorry ..I forgot Kevin..who forged the first deal that helped make it all happen.. I COULD NOT BE HAPPIER..THANKS AGAIN DBMD

Stay Away!!!!

Beware of being ripped off! Greico wanted $250 up front for a technician to simply assess what was wrong with my 2022 Bronco driver's electric window which didn't adjust property. I refused. Went home and did a quick Google search and learned it was a common Bronco problem and was very easy to fix....literally took me 60 seconds and no tools to reset the window and to save $250! Grieco clearly knew it was an easy fix but opted to try to take advantage of a customer sure not the first. Beware of the Grieco service department.

Sandra is the best sale rep , every transaction went smooth and free of stress/ hassle . 10/10 will recommend

Cliff couldn’t have done more. Exceptional service start to finish.

Cliff was amazing!!!

Never thought I would be posting a positive review for a dealership ever in my life but they deserve it. Fabian was very professional, knowledgeable and easy to communicate with, he made the process go as smoothly and fast as possible! Worked with my husband and I's busy schedules and answered any questions and concerns we had. I highly recommend this dealership and when you go ask for Fabian you wont be disappointed. Thank you for the great service! & Thank you to Alex & Freddy the managers there as well they were very easy to communicate with and ... Read More

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Google - Oct 23, 2026

Never thought I would be posting a positive review for a dealership ever in my life but they deserve it. Fabian was very professional, knowledgeable and easy to communicate with, he made the process go as smoothly and fast as possible! Worked with my husband and I's busy schedules and answered any questions and concerns we had. I highly recommend this dealership and when you go ask for Fabian you wont be disappointed. Thank you for the great service! & Thank you to Alex & Freddy the managers there as well they were very easy to communicate with and honest.

My daughter just purchased a new Mustang here and we are very pleased with our experience. Our salesman was Chad and he was instrumental in getting our offer accepted. Great experience!

⭐⭐⭐⭐⭐ 100/10 - Outstanding Experience at Grieco Ford of Delray Beach! Today, I visited Grieco Ford of Delray Beach with a very specific request. I was looking for a diesel Ford F-250 Lariat with an 8-foot bed - not exactly the easiest combination to find! But Igor made the impossible possible! Not only did he find the exact truck with all the features I wanted, but he even found it in my preferred color! WOW! And here’s the best part - within just a couple of hours, I got approved for financing and drove away in my brand-new Ford F-250 with ... Read More

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Google - Oct 22, 2026

⭐⭐⭐⭐⭐ 100/10 - Outstanding Experience at Grieco Ford of Delray Beach! Today, I visited Grieco Ford of Delray Beach with a very specific request. I was looking for a diesel Ford F-250 Lariat with an 8-foot bed - not exactly the easiest combination to find! But Igor made the impossible possible! Not only did he find the exact truck with all the features I wanted, but he even found it in my preferred color! WOW! And here’s the best part - within just a couple of hours, I got approved for financing and drove away in my brand-new Ford F-250 with ZERO down payment! Igor even arranged to bring the truck over from another dealership to make it all happen. I couldn’t be happier with the experience! Huge thanks to Igor for going above and beyond to make sure I got exactly what I wanted. I highly recommend Grieco Ford of Delray Beach, and especially Igor! 100 out of 10! Absolutely amazing service! 🔥🚘

⭐⭐⭐⭐⭐ 100/10 — Amazing Experience! Huge thanks to Igor at Grieco Ford of Delray Beach! I was looking for a very specific truck — a diesel Ford F-250 Lariat with an 8-foot bed. Igor made the impossible happen! He found exactly what I wanted, even in my preferred color, and arranged to bring it from another dealership. Within just a couple of hours, I got approved for financing and drove away in my brand-new truck with ZERO down payment! Outstanding service, great experience, and a truly professional team. Highly recommend Igor and Grieco Ford of Delray Beach! 100 out of 10! 🔥🚘

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Do not buy a used car from GRIECO Ford of Delray Beach. They do not do a certified inspection on the car. They fix only what is necessary for the car to drive safe on the road. I purchased a used car from them and complained the very next day that it smelled like gas. I was not advised to bring the car in and have it looked at. I was told that the report from the inspection reported nothing about a gas smell. I took it to my mechanic $1867.00 later the Fuel Pump was cracked and needed to be ... Read More

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Google - Oct 15, 2026

Do not buy a used car from GRIECO Ford of Delray Beach. They do not do a certified inspection on the car. They fix only what is necessary for the car to drive safe on the road. I purchased a used car from them and complained the very next day that it smelled like gas. I was not advised to bring the car in and have it looked at. I was told that the report from the inspection reported nothing about a gas smell. I took it to my mechanic $1867.00 later the Fuel Pump was cracked and needed to be replaced along with the control module. I understand they’re telling me I bought a value car from their used car lot, but you don’t expect to have to take it and be repaired one week later.

Took my wife's Explorer in for recall. This dealer is fast friendly and gets the job done. I drive past 3 Ford stores to get to this store. Greico Ford Delray is the best hands down!!!

Highly recommend Mark Vax! My wife and I purchased a pre-owned vehicle from him and everything from beginning to end was very professional. We truly appreciated him since it was an out-of-state purchase!

We went here previously for 2 of our cars. They are great here. Our salesperson was Big Mike and he was outstanding. The finance person was great, Big Mike had a young guy show us everything in the car and synched our phones. We are not the easiest of customers normally. We were going to first look at SUVs and bringing our car as a trade in. We were never expecting to walk out with a new car. The first car he showed us we both took for a test drive and loved the way it drove and both loved the ... Read More

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Google - Oct 11, 2026

We went here previously for 2 of our cars. They are great here. Our salesperson was Big Mike and he was outstanding. The finance person was great, Big Mike had a young guy show us everything in the car and synched our phones. We are not the easiest of customers normally. We were going to first look at SUVs and bringing our car as a trade in. We were never expecting to walk out with a new car. The first car he showed us we both took for a test drive and loved the way it drove and both loved the looks. He took his time going over leasing versus buying. We couldn’t be happier.

Cliff absolutely amazing and made buying a pleasant experience.

Sandra and Beth were the absolute best! They made me feel super comfortable from beginning to end. Let’s not forget the guy that truly started it all, Marcos! All 3 served truly outstanding customer service. Sandra and Beth are true rockstars! Thank you all for your help!

I had an excellent experience working with Igor at Grieco Ford of Delray Beach. I needed two Ford Transit vans for my business and initially tried to purchase them from a Ford dealership near my home in Illinois. Unfortunately, they weren’t able to get the deal done and didn’t really give me a clear explanation as to why. I reached out to Igor, and the experience was completely different. He took the time to understand my situation, stayed in communication with me throughout the entire process, and within one week, he was able to get me TWO Ford ... Read More

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Google - Oct 6, 2026

I had an excellent experience working with Igor at Grieco Ford of Delray Beach. I needed two Ford Transit vans for my business and initially tried to purchase them from a Ford dealership near my home in Illinois. Unfortunately, they weren’t able to get the deal done and didn’t really give me a clear explanation as to why. I reached out to Igor, and the experience was completely different. He took the time to understand my situation, stayed in communication with me throughout the entire process, and within one week, he was able to get me TWO Ford Transit vans for my business. Being an out-of-state customer, I really appreciated how easy and straightforward Igor made the whole process. He was professional, responsive, and did exactly what he said he would do. I highly recommend Grieco Ford of Delray Beach, and especially Igor. If you’re looking for a vehicle and other dealerships are giving you a hard time, give Igor a call. He’ll do everything he can to make it happen. Thank you again, Igor

Ask for Bervens. He’s awesome

I only gave them one start because it was the lowest star possible. We were looking at two vehicles and I had to get to work so I was leaving. They saw an opportunity and did not want to lose the sale. So they asked for a deposit so they could hold the vehicles for me. They took a deposit from me and we changed our minds on the vehicle. I have been fighting with them for months to get my money back. DO NOT BUY A CAR FROM THEM!! THEY ARE THIEVES! My next step is the Florida AG!

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Overall great experience. Luke, my salesman, was very helpful and understanding. Great team, great cars. 10/10

Cliff is my new friend, he is amazing

Cliff Ty so much, you’re the best 🙏🏻

Great experience getting a brand new vehicle last month! Rudy was the best to work with! Couldn’t have had a smoother experience! Thank you so much for all of your help!

Sandra help me to buy my F150 and I am very happy

⭐ 1 STAR — WHAT A SLEAZY WAY TO GET PEOPLE INTO A DEALERSHIP This has to be one of the most ridiculous and misleading dealership promotions I’ve ever seen. I get a letter in the mail that makes it look like I WON $1,000. You literally put a “Mega Jackpot” game in people’s hands and make it look like they’ve won a prize, only for them to dig through the paperwork and discover that there’s a validation process and fine print that can make the “winning” ticket worthless. Seriously? That’s the best way you guys can think of ... Read More

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DealerRater - Sep 28, 2026

⭐ 1 STAR — WHAT A SLEAZY WAY TO GET PEOPLE INTO A DEALERSHIP This has to be one of the most ridiculous and misleading dealership promotions I’ve ever seen. I get a letter in the mail that makes it look like I WON $1,000. You literally put a “Mega Jackpot” game in people’s hands and make it look like they’ve won a prize, only for them to dig through the paperwork and discover that there’s a validation process and fine print that can make the “winning” ticket worthless. Seriously? That’s the best way you guys can think of to get people through the door? If I receive something that says I’ve won a $1,000 Visa gift card, I’m obviously going to think I’ve won something. Instead, it feels like the entire purpose of this promotion is to get people excited enough to show up at the dealership so you can try to sell them a car. The whole thing comes across as sneaky, cheap, and incredibly deceptive. Don’t advertise something like someone won a prize and then hide the catch in tiny print somewhere else. If the ticket isn’t actually a winning ticket unless some separate validation code matches, make that crystal clear instead of making people think they’ve won. You didn’t get me interested in buying a car. You got me interested in seeing whether I actually won the prize you mailed to my house. That’s a HUGE difference. What a waste of time. If this is how you choose to bring customers through the door, I wouldn’t trust this dealership enough to buy a bicycle from you, let alone a car. There are plenty of dealerships that can advertise honestly without playing games with people. Do better. This kind of marketing makes the entire dealership look shady.

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Cliff is a pusher. But in a good way. Kept me calm and made me a great deal. See him! Ray, Jeff, and Rainer made finance a breeze. All around great experience.

(Translated by Google) Cliff was very professional and patient. We made a great purchase through him. Super attentive. (Original) Cliff foi muito profissional e paciente. Fizemos uma ótima compra através dele. Super atencioso.

Cliff your services are the best that I ever saw in Florida, thank you so much and God Bless you

Bought a used Bronco from Grieco and they had one of the best deals in Florida for the specific deal. They didn't mess around with the price and got me out the door in a few hours. Mustafa helped me on the phone and Igor was my salesman on the floor. Both were friendly and helpful with the purchase.

Cliff I love my truck thank you so much

⭐ 1 STAR — WHAT A SLEAZY WAY TO GET PEOPLE INTO A DEALERSHIP This has to be one of the most ridiculous and misleading dealership promotions I’ve ever seen. I get a letter in the mail that makes it look like I WON $1,000. You literally put a “Mega Jackpot” game in people’s hands and make it look like they’ve won a prize, only for them to dig through the paperwork and discover that there’s a validation process and fine print that can make the “winning” ticket worthless. Seriously? That’s the best way you guys can think of ... Read More

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Google - Sep 24, 2026

⭐ 1 STAR — WHAT A SLEAZY WAY TO GET PEOPLE INTO A DEALERSHIP This has to be one of the most ridiculous and misleading dealership promotions I’ve ever seen. I get a letter in the mail that makes it look like I WON $1,000. You literally put a “Mega Jackpot” game in people’s hands and make it look like they’ve won a prize, only for them to dig through the paperwork and discover that there’s a validation process and fine print that can make the “winning” ticket worthless. Seriously? That’s the best way you guys can think of to get people through the door? If I receive something that says I’ve won a $1,000 Visa gift card, I’m obviously going to think I’ve won something. Instead, it feels like the entire purpose of this promotion is to get people excited enough to show up at the dealership so you can try to sell them a car. The whole thing comes across as sneaky, cheap, and incredibly deceptive. Don’t advertise something like someone won a prize and then hide the catch in tiny print somewhere else. If the ticket isn’t actually a winning ticket unless some separate validation code matches, make that crystal clear instead of making people think they’ve won. You didn’t get me interested in buying a car. You got me interested in seeing whether I actually won the prize you mailed to my house. That’s a HUGE difference. What a waste of time. If this is how you choose to bring customers through the door, I wouldn’t trust this dealership enough to buy a bicycle from you, let alone a car. There are plenty of dealerships that can advertise honestly without playing games with people. Do better. This kind of marketing makes the entire dealership look shady.

Hi everyone! I bought a Ford F-350 a week ago at Grieco Ford. A huge thank you to Ihor, who helped me choose the vehicle—everything was handled very quickly and professionally. HIGHLY RECOMMEND! Everything was processed within 2–3 hours, and I drove away happy. If you are buying a car, reach out to Ihor—he is the best of the best!

Cliff was absolutely amazing! Extremely happy with our purchase. He went above and beyond for us. Definitely recommend this ford location.

Entering Grieco Ford Delray Beach that Sunday was a DISGRACE. It was a DISGRACE for me also to meet Igor (the salesperson), Joel (the manager), and Mark (the service manager), because they did absolutely nothing to fix the mess they created. Unfortunately, it was raining hard that Sunday; I bought a used Chevrolet Express commercial van and—due to the rain—I didn't notice a small (yet significant) noise coming from the engine bay. The very next day—YES, THE NEXT DAY—after driving only 50 miles (so it couldn't have been me), I noticed it and called my ... Read More

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DealerRater - Sep 20, 2026

Entering Grieco Ford Delray Beach that Sunday was a DISGRACE. It was a DISGRACE for me also to meet Igor (the salesperson), Joel (the manager), and Mark (the service manager), because they did absolutely nothing to fix the mess they created. Unfortunately, it was raining hard that Sunday; I bought a used Chevrolet Express commercial van and—due to the rain—I didn't notice a small (yet significant) noise coming from the engine bay. The very next day—YES, THE NEXT DAY—after driving only 50 miles (so it couldn't have been me), I noticed it and called my mechanic, who told me the engine was damaged and needed replacing. I went back to them, but they did NOTHING to resolve the issue; in fact... the only solution that "genius" Joel could come up with was to take the van back for $3,000 less than what I paid for it. The strange thing is, Grieco's service department inspected the van again; they acknowledged the noise existed but claimed they didn't know where it was coming from. So, I went to a third, independent mechanic—an official Chevrolet dealer—and they confirmed the same thing: DEFECTIVE ENGINE, ENGINE NEEDS REPLACING. Grieco had taken this van—which was already defective—from a customer who knew it was faulty; that’s exactly why they traded it in. I contacted my lawyer, who sent them a detailed letter with all the reports, and do you know what happened? Even their lawyer didn't bother to reply after 30 days. Congratulations to the GRIECO family. This isn't over yet!

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Cliff, you're the best!

laura and harry both phenomenal thanks for getting me sorted with my bronco with no hassle and the utmost professionalism

Cliff was amazing! Great customer service. Quick and effective. I’m super happy Also Laura on finance was great too

Cliff Great guy helped me pick the truck I love and got me out within a heart beat best sales men definitely recommend!

Cliff you are the best thank you so much. I am really happy with my car. Thanks Cliff from Grieco Ford

Cliff I love my car thank you soo much. The best salesman

Harry

Bought a truck from Sandra Castro. She said as great to deal with, answered all questions, and most importantly worked FAST! Thank you

Let me start by saying my sales rep Cliff was great! The finance team on the other hand…unbelievably unprofessional and massive egos Had a deal all buttoned up for me but it was a bit over my budget. Let the sales rep and the finance manager know that I need a few hours to go over this with my family. Finance manager said “Yes of course no problem”. After a few hours, I start heading back to the dealer and on my way I call the finance manager and met him know I’m on the way for the ... Read More

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Google - Sep 13, 2026

Let me start by saying my sales rep Cliff was great! The finance team on the other hand…unbelievably unprofessional and massive egos Had a deal all buttoned up for me but it was a bit over my budget. Let the sales rep and the finance manager know that I need a few hours to go over this with my family. Finance manager said “Yes of course no problem”. After a few hours, I start heading back to the dealer and on my way I call the finance manager and met him know I’m on the way for the deal. Finance manager tells me “ya unfortunately we feel you’re not having a good experience here with us and we don’t want a bad review so we are gonna cancel the deal”….I was never upset at all lol I decided to still show up anyways. I get greeted with the finance manager and his boss. Boss says “ya bud we are not doing that deal for you” and proceeded to tell me “we sold it to someone else” Just a load of BS cause I hurt their egos by not taking the deal initially lol I went to Wayne Akers Ford on 10th Ave, WAYYY better experience. Don’t go here, these dudes on the finance side are trying to SLIME YOU!

(Translated by Google) Sandra the salesperson, Jeffrey the sales manager, and Laura the finance specialist are an excellent team for buying a car. I recommend them 100%. (Original) Sandra la vendedora y jeefrey sales mananguer y Laura la finabcista un exelente team para comorar un auto los recomiendo 100%

Our sales guy Harry helped us with our purchase a Ford F150 for our 16 year-old. Couldn’t ask for a better sales salesman Extremely patient knowledgeable. Definitely a great experience

Purchased a brand-new vehicle from this dealership, only to discover significant rust and corrosion throughout the underneath of the truck shortly after purchase. The dealership inspected the vehicle and documented the condition. I contacted multiple people at the dealership in an attempt to get this issue resolved, including emailing both the General Manager and General Sales Manager directly. After three days, I still have not received a response. There was no real attempt by the dealership to make this right. Instead, I was directed to contact Ford Corporate to address the issue. I purchased a brand-new vehicle expecting it to ... Read More

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Google - Sep 4, 2026

Purchased a brand-new vehicle from this dealership, only to discover significant rust and corrosion throughout the underneath of the truck shortly after purchase. The dealership inspected the vehicle and documented the condition. I contacted multiple people at the dealership in an attempt to get this issue resolved, including emailing both the General Manager and General Sales Manager directly. After three days, I still have not received a response. There was no real attempt by the dealership to make this right. Instead, I was directed to contact Ford Corporate to address the issue. I purchased a brand-new vehicle expecting it to be in new condition, and finding this amount of corrosion underneath a new truck is extremely disappointing. Based on my experience and the lack of response from management, I do not recommend this dealership.

Stay Clear Had nothing but problems with the service department! They do not care.................................

4.5 hours wait just for them to not fix one of my problems despite listing it as having been addressed in the paperwork.

Had excess lease mileage on a 2024 Ford Escape so I gave back the leased vehicle at this location with the intent of then purchasing, for cash, a new 2026 Escape that featured the same or better trim as the leased vehicle I returned. Dealer showed me an Escape that he represented was the same exact trim as the car I had returned (which turned out not to be true as it was the lowest base model with a trim that did not include a power lift gate). Dealer initially quoted me an insane price in the 40s that he would give ... Read More

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DealerRater - Aug 29, 2026

Had excess lease mileage on a 2024 Ford Escape so I gave back the leased vehicle at this location with the intent of then purchasing, for cash, a new 2026 Escape that featured the same or better trim as the leased vehicle I returned. Dealer showed me an Escape that he represented was the same exact trim as the car I had returned (which turned out not to be true as it was the lowest base model with a trim that did not include a power lift gate). Dealer initially quoted me an insane price in the 40s that he would give me a break on. When I pointed out that this same car was advertised on their own website at a price of 28K, the salesman's response was that the advertised price included all incentives which no one person could qualify for--obviously another lie since all incentives did not total anywhere near 12K. I should also note that the sticker for the car was not on the window. The dealer finally quoted a price near the realm of reality, but only when he was told we would be headed to nearby Akers Ford, a dealer which was much more pleasant to deal with and would sell me an Escape with the trim I wanted for much less than Grieco's quoted price. However, Grieco Ford, still misrepresenting the vehicle as the trim that I wished to purchase, eventually came down to a price in the realm of reality. Out of convenience, I made the mistake of buying it and paying for it in full with a certified check. The next day, after determining that they had misrepresented the trim, we attempted to return the vehicle to Grieco for a refund. While the salesperson at Grieco, to his credit, acknowledged that they did in fact misrepresent the trim level of the car he sold us, he flat out refused our request for a refund. The best they would do at that point was to upgrade us to a 2026 Bronco with a power lift gate (at a price that was about 5K more than other dealer were closing these vehicles out at). FOOOTNOTE: We tried to appeal to Mike Grieco, head of the Grieco Automotive Group, but his personal guarantee regarding complete customer satisfaction in this case was totally meaningless. We found that Mike Grieco is not even listed in the Grieco Automotive Group directory, so good luck to anyone who believes his commercials and attempts to contact him regarding a patently unsatisfactory sales experience with one of his dealers. If Mike Grieco is reading this, please contact me because I can't contact you. Ask Ricky for the cell number of the buyer's dad.

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Came here twice to purchase a truck and nobody was where to find or acknowledge my presence...

BUYER BEWARE! We purchased a 2020 Lincoln Aviator from this dealership just six months ago. It had fewer than 50,000 miles, and we have driven it only about 6,000 miles since purchasing it. In that short time, the transmission has failed, the CV joints and axle boot are cracked, and the oil pan is leaking. How does a vehicle develop this many serious mechanical problems only six months after being sold? It certainly appears that this dealership either performed little to no meaningful inspection or knowingly sold a vehicle with significant existing problems to an unsuspecting customer. Even worse, the warning signs began ... Read More

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Google - Aug 16, 2026

BUYER BEWARE! We purchased a 2020 Lincoln Aviator from this dealership just six months ago. It had fewer than 50,000 miles, and we have driven it only about 6,000 miles since purchasing it. In that short time, the transmission has failed, the CV joints and axle boot are cracked, and the oil pan is leaking. How does a vehicle develop this many serious mechanical problems only six months after being sold? It certainly appears that this dealership either performed little to no meaningful inspection or knowingly sold a vehicle with significant existing problems to an unsuspecting customer. Even worse, the warning signs began immediately. While driving home from the dealership which is three hours away from where we live a tire literally sheared off the rim. We were extremely fortunate that no one was seriously injured or killed. What should have been an exciting purchase became a frightening and expensive nightmare from day one. We have called the dealership seeking answers and assistance, yet not one person has returned our calls. They were available when it was time to sell us the vehicle and take our money, but now that we are dealing with major mechanical and safety issues, they are nowhere to be found. A luxury vehicle with fewer than 50,000 miles should not experience a failed transmission, damaged CV components, a leaking oil pan, and a catastrophic tire issue within six months of purchase. Their lack of accountability and complete failure to communicate are unacceptable. Based on our experience, I would strongly caution anyone considering purchasing a vehicle from this dealership. Have any vehicle independently inspected before signing anything, because you cannot assume this dealership has properly inspected it or that they will stand behind it once you drive off the lot.

I stopped by Grieco Chevrolet of Delray Beach for an oil change. After waiting to be acknowledged, the service representative condescendingly told me they could not do it. I had to ask about an appointment before he explained that I needed to schedule one or arrive before 2 p.m. Felt like I was bothering him on his job.

The woman who was my service advisor was rude. she said it was not cost effective for them to give me an uber home, mind you, I live like 5 minutes away by car but, she didn't ask. Told me it would be two hours, so I said, I'm just supposed to wait here for 2 hours? That's not very customer effective. Especially since they advertise this as a service. Calls me an hour later, and tells me that my car is ready. I've been taking my car to this dealership basically, since I got it, told them, ... Read More

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Google - Aug 5, 2026

The woman who was my service advisor was rude. she said it was not cost effective for them to give me an uber home, mind you, I live like 5 minutes away by car but, she didn't ask. Told me it would be two hours, so I said, I'm just supposed to wait here for 2 hours? That's not very customer effective. Especially since they advertise this as a service. Calls me an hour later, and tells me that my car is ready. I've been taking my car to this dealership basically, since I got it, told them, I have wanted the reccomended services that they say you need at specific mileage, and today they tell me, oh, you need a 30,000 mile service. Mind you, I am at 50,000 miles. I already took it in and said, I want the thirty thousand mile service months ago.. Apparently that was too difficult to understand. I will definitely not be going back to this dealership. every single time has been a hassle. It's what they do, it shouldn't be this difficult. Good thing I save all of my paperwork.

I bought a car with a clean car fax from this dealership and went to sell it one year later. I was surprised to find that it had in fact been in an accident prior to my ownership.

Horrible experience at this dealership. Called in advance and made an appointment to test drive a manual Dark Horse which they confirmed they had available over the phone. When I got there they were unprepared and had me walk around with the sales guy for 20min trying to find the car only for them to tell me they didn't have any on site. When I tried to work with them and ask to drive something similar they were completely unhelpful. I would NOT recommend going here. Disorganized and bad experience overall.

Deceptive, Bait and Switch Pricing! I brought my 2024 Ford Bronco Sport in for a scheduled service. When I booked the appointment it was $99.99 for the works package. Tire rotation and oil change, top fluids. I also have a nail in my tire with a slow leak. On their website, it says they do a FREE tire repair. I also have a warranty issue that I needed addressed. When I went to drop my car off my service advisor Mark explained to me that my tire repair was going to cost me $49.95 because they will have to take my tire off ... Read More

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Google - Jul 19, 2026

Deceptive, Bait and Switch Pricing! I brought my 2024 Ford Bronco Sport in for a scheduled service. When I booked the appointment it was $99.99 for the works package. Tire rotation and oil change, top fluids. I also have a nail in my tire with a slow leak. On their website, it says they do a FREE tire repair. I also have a warranty issue that I needed addressed. When I went to drop my car off my service advisor Mark explained to me that my tire repair was going to cost me $49.95 because they will have to take my tire off and balance it. Wait, What??? I explained to him that the tire was going to be off because I was getting a tire rotation. 🤔 yup, $49.95 without it even being on a lift. When I went over the warranty issue that I was having he told me that I needed to come back when I had a full tank of gas; because that’s when I was having the idling issue. I explained to him by the time I got to the dealership the gas vapors would burn off and the issue would not be happening. It’s probably best if the tank is empty and the mechanic can go to the gas station and fill it up and he or she can see what it is. however, it’s hard to predict when I will have no gas in the tank. I don’t know if mechanics even do things like that. I do have a video of it that I can show the Mechanic regardless, the mechanic will need to look at it. I don’t wanna break down. He or she will most likely be familiar with the situation. I suspect it’s the EVAP Canister Valve. Mark told me something like that would take at least five days. And I said that would be fine. I will need a loaner He told me he wasn’t sure and didn’t think that they had any loaners. I explained to him that it’s very clear on their website that if a car is going to be there overnight, their policy is that they will provide a loaner. All said and done I would be looking at $298 for an oil change and my tire rotation (The Works Package that I booked for $99.99) oh and the nail in my tire (that’s supposedly free online ) This is without a mechanic, even looking at my car. That’s 150% price jump. It’s deceptive, it’s bait and switch. It felt so predatory that I felt unsafe letting them touch my vehicle, so I took my keys and left. 🤬 Stay Away, especially if you’re a woman!

I brought my Transit connect 2022 Van in for A/C repair.... and so began the most sick Sevice rep and a proposed bill for repairs I DID NOT NEED !!!! After takin else where... all I needed was "FREE ON" $200.00 The sent me the proposed work order : $3397.60 !!!!! LOOK AT VAN $399.99 AC Coolant 299.99 fuel injection 195.00 engine mount 482.75 compressor 1502.70 fue injection ser 2nd charge 259.95 spark plugs (6) 513.00 ALL PADDED NOT NEEDED AMAZING HOW THEY TRIED TO RIPE ME OFF !!!!!!!!!!!! SERVICE DEPT ARE CROOKS !!!!!!!!!!!S STAY AWAY ......

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We bought a brand new F150 Around April 15. We had to take it back in …needed a new engine.:.we upgraded and got a lariat we’ve taken this one in Twice Three full months later dealing with 2 brand new trucks that have major engine issues They said it was a starter issue for the second truck, which we knew it wasn’t. It was making the same sound as the first F150 clanking. I tried to attach a video, but obviously Ford won’t let you Attach a video. But we’ve already sent this problem to Ford many ... Read More

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Google - Jul 5, 2026

We bought a brand new F150 Around April 15. We had to take it back in …needed a new engine.:.we upgraded and got a lariat we’ve taken this one in Twice Three full months later dealing with 2 brand new trucks that have major engine issues They said it was a starter issue for the second truck, which we knew it wasn’t. It was making the same sound as the first F150 clanking. I tried to attach a video, but obviously Ford won’t let you Attach a video. But we’ve already sent this problem to Ford many times We’ve had to postpone our August road trip because we don’t have a truck that can get us to where we’re going without having issues What happened to the Ford I used to know Philip Davidoff is the owner of this vehicle

I am sharing my recent experience with the service department at the Delray Beach. My car sat at their facility for 5 days before a technician finally provided a diagnosis, informing me that the distributor was the primary problem. However, after I picked up the vehicle, the staff left the coolant reservoir cap completely loose. Because the cap was left unsealed, I only drove about 20 miles before the coolant boiled over and leaked out completely, causing the engine to severely overheat. During this urgent emergency on the road, I contacted the service agent, Marc, immediately to report the breakdown. He explicitly ... Read More

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Google - Jun 25, 2026

I am sharing my recent experience with the service department at the Delray Beach. My car sat at their facility for 5 days before a technician finally provided a diagnosis, informing me that the distributor was the primary problem. However, after I picked up the vehicle, the staff left the coolant reservoir cap completely loose. Because the cap was left unsealed, I only drove about 20 miles before the coolant boiled over and leaked out completely, causing the engine to severely overheat. During this urgent emergency on the road, I contacted the service agent, Marc, immediately to report the breakdown. He explicitly informed me that he would not provide a tow service to bring my car back to their shop. I tried to contact both the agent and the service manager, multiple times during this emergency to find a solution, but I could not get any support. Because a $350 towing fee was out of reach at that moment and this facility refused to assist, I had no choice but to carefully get the car to the Grieco dealership in Fort Lauderdale, which belongs to the same group.When the car was taken to the Fort Lauderdale dealership on the very same day it had been picked up from the Delray shop, I had to pay to repair and replace a radiator that was working perfectly fine before I originally brought the car in for service. It was deeply disheartening to deal with an unexpected repair on the exact same day the car left their facility, especially knowing the extreme heat cycle only occurred because the coolant cap was left open. This entire situation, along with my repeated attempts to reach staff during the emergency, has been fully documented through phone logs and text messages. I hope management reads this public account and contacts me directly to address what happened. After 3 weeks talking to the service manager that contacted me after I posted this review nothing happened, a lot promise but nothing resolved, now my car have another issue 100% related to all this issues!! Don’t take your car to this place you will be disappointed and treated like a fool…

Service department has horrible customer service and lied about multiple attempts to resolve a warranty issue which left me the only option to go to a private mechanic who immediately addressed and fixed the issue without question. Do not buy here, do not service here. Jeff 0/10

BUYER BEWARE!!!! PLEASE READ ENTIREL! RETAIN AN ATTORNEY BEFORE PURCHASING NEW OR UESED VEHICLE FROM THIS DEALERSHIP... I started looking for a new used vehicle over 2 months ago. I found what appeared to be beautiful 2020 AUDI SQ7 with under 48,000 miles. It took nearly 3 weeks to get the dealership to the negotiated price, they were squabbling over $660. I had the displeasure of speaking to 4 sales associates, 2 slaes managers and one General Manager. There is absolutely NO COMMUNICATION between any of the workers there. 2 of the sales associates assigned to me either quit or were terminated in a 3 week period. Once total ... Read More

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Google - Jun 16, 2026

BUYER BEWARE!!!! PLEASE READ ENTIREL! RETAIN AN ATTORNEY BEFORE PURCHASING NEW OR UESED VEHICLE FROM THIS DEALERSHIP... I started looking for a new used vehicle over 2 months ago. I found what appeared to be beautiful 2020 AUDI SQ7 with under 48,000 miles. It took nearly 3 weeks to get the dealership to the negotiated price, they were squabbling over $660. I had the displeasure of speaking to 4 sales associates, 2 slaes managers and one General Manager. There is absolutely NO COMMUNICATION between any of the workers there. 2 of the sales associates assigned to me either quit or were terminated in a 3 week period. Once total cost was agreed upon as a buyer, I did my due diligence in making sure that certain services were completed before I picked up the vehicle. Keep in mind I purchased this vehicle 250 miles from Delray. I wanted to make sure that all of the necessary flushes were completed, recalls were attended to and most importantly the Android Auto/Apple Car play USB-C connections worked properly with no issues. I was assured that this car went through a 125 point inspection and things that needed to be addressed were. Mind you; Greico Ford had this vehicle for approximately 1 year before I purchased it. I was told that the brakes were done (Using after-market parts), which in an Audi is HIGHLY DISCOURAGED. Knowing this fact and that I am going to have to replace the brakes and rotors in a year I still decided to purchase the car, because the terms were just right. When I got to Greico Ford, the car was detailed and ready for test drive. I started it up and drove around the block with my fourth sales associate. The car was smooth, there was some crackling coming from the speakers which the sales associate said that was normal. He not knowing that I am a sound engineer I know that crackling is NOT normal. The crackling comes and goes. That is not the major issue. As I am finishing signing my paper work, I get into the car and start to set the car setting to my needs. With the Second Sales manager out there with, I plugged in my android device into the USB-C port and within seconds, I get a critical error message stating there is moisture in my phone and that I need to disconnect immediately. So I did, and we plugged his phone in and he said that only happens when there is moistiure in the phone and it is very humid in Delray. I said that is not an excuse, I need this rectified, this is why I am purchasing the vehicle, knowing that this car is NOT equipped with BLUETOOTH Android Auto, ONLY USB Connections. This manager told me that the deal is done and they will take care of it. I get the car home and straight to an AUDI dealership because there is still an open recall. I have Audi do a through check of the vehicle, and they report, that the car had been in an accident, and the front bumper clips were broken and there is signs of glue holding the bumper in place. The front sensors were damaged and needed to be replaced and the Android Auto USBs were definitely damaged and needed to be replaced. The air filter was torn and original (Filthy) and the transmission fluid was gritty and only half full. There was an oil change performed to ensure the correct oil is being used and the tires were just under the state legal limit for sale, which means they need to be replaced. I contacted the manager who said it was out his hands and he could only pass the message along. It has been nearly 3 weeks, and over $3,000 in repairs and I can't get any manager on the phone. I have contacted and retained an attorney to rectify this situation. In Summation, Grieco Ford is a SCAM, they are selling cars that do not meet state and federal regulations when selling a car and they HIDE behind selling a car "AS IS" even when they give you their word that they will "TAKE CARE OF IT." The hide. Grieco FORD you should BE ASHAMED OF YOURSELVES. . .

BUYER BEWARE!!!! PLEASE READ ENTIREL! RETAIN AN ATTORNEY BEFORE PURCHASING NEW OR UESED VEHICLE FROM THIS DEALERSHIP... I started looking for a new used vehicle over 2 months ago. I found what appeared to be beautiful 2020 AUDI SQ7 with under 48,000 miles. It took nearly 3 weeks to get the dealership to the negotiated price, they were squabbling over $660. I had the displeasure of speaking to 4 sales associates, 2 slaes managers and one General Manager. There is absolutely NO COMMUNICATION between any of the workers there. 2 of the sales associates assigned to me either quit or were terminated in a 3 week period. Once total ... Read More

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DealerRater - Jun 16, 2026

BUYER BEWARE!!!! PLEASE READ ENTIREL! RETAIN AN ATTORNEY BEFORE PURCHASING NEW OR UESED VEHICLE FROM THIS DEALERSHIP... I started looking for a new used vehicle over 2 months ago. I found what appeared to be beautiful 2020 AUDI SQ7 with under 48,000 miles. It took nearly 3 weeks to get the dealership to the negotiated price, they were squabbling over $660. I had the displeasure of speaking to 4 sales associates, 2 slaes managers and one General Manager. There is absolutely NO COMMUNICATION between any of the workers there. 2 of the sales associates assigned to me either quit or were terminated in a 3 week period. Once total cost was agreed upon as a buyer, I did my due diligence in making sure that certain services were completed before I picked up the vehicle. Keep in mind I purchased this vehicle 250 miles from Delray. I wanted to make sure that all of the necessary flushes were completed, recalls were attended to and most importantly the Android Auto/Apple Car play USB-C connections worked properly with no issues. I was assured that this car went through a 125 point inspection and things that needed to be addressed were. Mind you; Greico Ford had this vehicle for approximately 1 year before I purchased it. I was told that the brakes were done (Using after-market parts), which in an Audi is HIGHLY DISCOURAGED. Knowing this fact and that I am going to have to replace the brakes and rotors in a year I still decided to purchase the car, because the terms were just right. When I got to Greico Ford, the car was detailed and ready for test drive. I started it up and drove around the block with my fourth sales associate. The car was smooth, there was some crackling coming from the speakers which the sales associate said that was normal. He not knowing that I am a sound engineer I know that crackling is NOT normal. The crackling comes and goes. That is not the major issue. As I am finishing signing my paper work, I get into the car and start to set the car setting to my needs. With the Second Sales manager out there with, I plugged in my android device into the USB-C port and within seconds, I get a critical error message stating there is moisture in my phone and that I need to disconnect immediately. So I did, and we plugged his phone in and he said that only happens when there is moistiure in the phone and it is very humid in Delray. I said that is not an excuse, I need this rectified, this is why I am purchasing the vehicle, knowing that this car is NOT equipped with BLUETOOTH Android Auto, ONLY USB Connections. This manager told me that the deal is done and they will take care of it. I get the car home and straight to an AUDI dealership because there is still an open recall. I have Audi do a through check of the vehicle, and they report, that the car had been in an accident, and the front bumper clips were broken and there is signs of glue holding the bumper in place. The front sensors were damaged and needed to be replaced and the Android Auto USBs were definitely damaged and needed to be replaced. The air filter was torn and original (Filthy) and the transmission fluid was gritty and only half full. There was an oil change performed to ensure the correct oil is being used and the tires were just under the state legal limit for sale, which means they need to be replaced. I contacted the manager who said it was out his hands and he could only pass the message along. It has been nearly 3 weeks, and over $3,000 in repairs and I can't get any manager on the phone. I have contacted and retained an attorney to rectify this situation. In Summation, Grieco Ford is a SCAM, they are selling cars that do not meet state and federal regulations when selling a car and they HIDE behind selling a car "AS IS" even when they give you their word that they will "TAKE CARE OF IT." The hide. Grieco FORD you should BE ASHAMED OF YOURSELVES. . .

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Drove 3 hours to get here was hoping to buy a car but sales associate that I spoke to made a lot of excuses and would not let me test drive the car which is what I came for I would’ve loved to buy it but you can’t buy something till you try it and they did not took one look at me and wasted my time. I will be taking my money somewhere else hopefully find a place that won’t judge me when I walk through the door.

I had a highly problematic experience purchasing an out-of-state vehicle from this dealership. They charged me $2,094 in unexpected fees, including a $1,295 predelivery fee, a $595 electronic registration fee, and a $250 private tag agency fee. Because I bought the car from out of state, paid in cash, shipped it at my own expense, and registered it in my home state, I did not utilize Florida registration or tag services. Management informed me these fees apply to everyone regardless of whether the services are actually rendered.Furthermore, during negotiation, the dealer agreed to lower the price by $1,295. However, the final paperwork applied my $1,000 ... Read More

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Google - Jun 11, 2026

I had a highly problematic experience purchasing an out-of-state vehicle from this dealership. They charged me $2,094 in unexpected fees, including a $1,295 predelivery fee, a $595 electronic registration fee, and a $250 private tag agency fee. Because I bought the car from out of state, paid in cash, shipped it at my own expense, and registered it in my home state, I did not utilize Florida registration or tag services. Management informed me these fees apply to everyone regardless of whether the services are actually rendered.Furthermore, during negotiation, the dealer agreed to lower the price by $1,295. However, the final paperwork applied my $1,000 holding deposit toward that reduction, meaning the actual discount was only $295. While I should have caught this calculation error before signing, the pricing transparency was highly misleading.Additionally, this was sold as a Ford Blue Certified Pre-Owned vehicle, but the dealership failed to process the warranty paperwork correctly. I was left without a functional vehicle for three days until I contacted Ford Corporate directly to resolve the issue. Ford Corporate confirmed the dealership erred on the paperwork.The vehicle was also not properly inspected or serviced. Within 50 miles of delivery, the AC compressor failed completely; the air was not cold upon arrival. The battery also arrived covered in white acid corrosion. These mechanical issues should have been caught and corrected during the Blue Advantage certification process.The dealership has refused my requests to refund the unnecessary out-of-state registration fees. I strongly advise potential buyers to thoroughly scrutinize all fees and paperwork before finalizing a purchase here.

I am VERY disappointed with the staff. I won’t even get into all the details. I’ll just say that I feel scammed! They will say whatever to make the deal go through and then after they take your money, everything they promised goes out of the window. No accountability, terrible communication, and all around HORRIBLE customer service.

Dealer ship was nice and staff was friendly but they took over a month to send my pay off amount check for my personal loan on a vehicle I traded with them.

In my opinion, any business that uses scummy, misleading advertisements like this cannot be trusted. I'll never buy a car here.

Do not give them your time, energy, or money. They are liars on all fronts and you’ll never get a straight forward honest answer. I knew dealerships were bad but this takes the cake. Truly immoral people working here.

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Thank you Jeff Balaban for amazing customer service and repairs on my Stang! I Highly recommend his knowledge and expertise.

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NOT A FAN OF THE GRIECO GROUP, BUT I HAD A GREAT EXPERIENCE DEALING WITH MY SALESMAN ANDREW, CHRIS THE USED CAR MANAGER AND REINER IN FINANCE!! GREAT GUYS, GREAT DEAL, WELL RUN DEALERSHIP BY THE MANAGEMENT TEAM!

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I brought my car in because there was water leaking from the A/C into both the driver and passenger floor; to the point where the car was practically flooded and starting to smell. This issue had been getting worse for two weeks, but I couldn’t bring it in sooner because I was in and out of the hospital with my very sick baby. In addition to that, the car also needed an oil change, but the main concern was the water leak. I dropped the car off first thing in the morning as instructed and was told to ... Read More

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Google - Apr 26, 2026

I brought my car in because there was water leaking from the A/C into both the driver and passenger floor; to the point where the car was practically flooded and starting to smell. This issue had been getting worse for two weeks, but I couldn’t bring it in sooner because I was in and out of the hospital with my very sick baby. In addition to that, the car also needed an oil change, but the main concern was the water leak. I dropped the car off first thing in the morning as instructed and was told to come back the next day for a loaner vehicle. The next day, I called multiple times and got no answer, so I had to leave work early to go in person. When I arrived, I was told that the warranty company needed to approve the loaner and they didn’t know when that would happen. At the same time, they said they already knew what was wrong with the car but couldn’t proceed without approval. This was incredibly frustrating and honestly unacceptable given my situation. My husband and I were trying to get the loaner so we could take our sick baby to another hospital because his condition was getting worse. Instead, we were left with no answers, no help, and no sense of urgency. We even considered making a rushed and financially irresponsible decision to buy another car on the spot out of desperation; something no customer should feel pressured into because of poor service. After spending hours at the dealership asking for any possible solution, we left with nothing. Now I’m home stranded with a sick child, no vehicle, and no idea how I’m supposed to get to work or handle emergencies while my husband works hours away. This experience has been stressful, disappointing, and completely lacking empathy. I expected much better.

Purchased a car in August if 2025. Here it is April 2026 and they haven’t finalized the sale. Because of that I cannot register my car. I called and was transferred so many times I lost count. One transfer was to a salesman’s cell phone who doesn’t work there. Finally got someone on the phone who said she will email the manager and CC me. If this is handled within a timely manner I will adjust my review.

I took my 2020 f150 with 83355 miles to get service . They recommended a transmission service. They drain and replace trans fluid and additive .the transmission on my truck have not issue before this services . Next day after picking my vehicle. I noticed a big difference on the preforming of the existing transmission. Return the vehicle to the service department to later on find out that they will not take any responsibility for the damage to the transmission and the first thing that I was told is that I need a new transmission.. today I am my my way to pick up ... Read More

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Google - Apr 15, 2026

I took my 2020 f150 with 83355 miles to get service . They recommended a transmission service. They drain and replace trans fluid and additive .the transmission on my truck have not issue before this services . Next day after picking my vehicle. I noticed a big difference on the preforming of the existing transmission. Return the vehicle to the service department to later on find out that they will not take any responsibility for the damage to the transmission and the first thing that I was told is that I need a new transmission.. today I am my my way to pick up my truck . Very very obvious that the damage occurred after the transmission service ..

This is easily the most unprofessional and shady dealership in Delray. The saleswoman was nonchalant and gave inaccurate information when asked direct questions. I was sold a vehicle with significantly higher mileage than what was agreed upon, and though promises were made to rectify the issue, they were never kept. I left dozens of calls and voicemails that went completely ignored. It wasn't until I threatened to report their behavior to the Florida Department of Highway Safety and Motor Vehicles that they finally responded—and even then, they only offered half-solutions. Avoid this place at all costs.

What a scam. I had an appointment with the Grieco service department to have an oil change and tire rotation and to do a Ford Motor recommended repair on the transmission. My vehicle only had 41K miles on it. I had a coupon to perform the first repair for less than $100 and the Ford-recommended repair was free. The service rep at Grieco said they would check the other fluids, but it would take another day. When I returned to pick up the vehicle the following day, I was met with a totally unexpected $1861 bill. They had performed unapproved services (by ... Read More

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Google - Apr 4, 2026

What a scam. I had an appointment with the Grieco service department to have an oil change and tire rotation and to do a Ford Motor recommended repair on the transmission. My vehicle only had 41K miles on it. I had a coupon to perform the first repair for less than $100 and the Ford-recommended repair was free. The service rep at Grieco said they would check the other fluids, but it would take another day. When I returned to pick up the vehicle the following day, I was met with a totally unexpected $1861 bill. They had performed unapproved services (by me) for various fluid replacements, wheel alignment, cabin filter replacement, fuel injector services, engine air filter replacement plus they added a credit card penalty and shop service fee. They refused to perform the Ford Motor recommended repair on the transmission shifter cable for unknown reasons. I was scammed big time! I will never deal with Grieco again. What an embarrassment to Ford Motor Company. Their rep need not contact me. It’s done.

First they tried to say the deal they were offering is not available tried to lie then one of my key fobs are missing so they say I need a new key can't take the other off I found out wa not true and left my car there and no response from them at all today with multiple calls like what is wrong with this dealer

I purchased a new Ford Expedition Platinum in November 2025 from Mark. Originally, everything went smooth. I found a better deal at a different Ford dealership, and when I spoke to Mark, he asked for an opportunity to beat that deal. He was able to beat it, but I informed him that the small savings was worth my long drive back to Del Ray when the other dealership was only minutes from my house. It was right before Thanksgiving, and we were leaving to go out of town for the holiday. Mark told me that we could do the paperwork via ... Read More

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Google - Apr 1, 2026

I purchased a new Ford Expedition Platinum in November 2025 from Mark. Originally, everything went smooth. I found a better deal at a different Ford dealership, and when I spoke to Mark, he asked for an opportunity to beat that deal. He was able to beat it, but I informed him that the small savings was worth my long drive back to Del Ray when the other dealership was only minutes from my house. It was right before Thanksgiving, and we were leaving to go out of town for the holiday. Mark told me that we could do the paperwork via email, and he would deliver the car to me the next day. The next day came, and Mark was never delivered the car. I needed to go to the dealership to pick it up. When i got there and went to sign the paperwork with Finance, the price of the vehicle went up almost $1,100. We were able to negotiate the price back down to what he had promised, but overall, the deal made by Mark was a lie. I expected him to drop the vehicle off at my house as promised, but had to take almost four hours out of my day to go the his dealership, get the financing corrected, and pick up my vehicle. I've tried to reach out to Mark a few times for help, but have not heard back from him.

Got a call from Iris after my service today (03/28) that the car is in excellent condition, low mileage, and they would like to buy it. She asked if I was willing to sell the car if they gave me “more than I owe”, so of course I said we can talk about it. She asked me to come in on a Saturday afternoon, and that the “VIP Manager” will take care of me. First, the “VIP Manager” suddenly didn’t have time. Long story short, the offer was so bad that I took the keys and left. If this is ... Read More

Full review text opened.

Google - Mar 28, 2026

Got a call from Iris after my service today (03/28) that the car is in excellent condition, low mileage, and they would like to buy it. She asked if I was willing to sell the car if they gave me “more than I owe”, so of course I said we can talk about it. She asked me to come in on a Saturday afternoon, and that the “VIP Manager” will take care of me. First, the “VIP Manager” suddenly didn’t have time. Long story short, the offer was so bad that I took the keys and left. If this is how you treat/waste your customers’ time on a weekend, well, instead of “getting me in” you accomplished that I will never come back, probably not even for service anymore. Way to go guys!

Brand new truck has been in and out of service multiple times with absolutely no assistance or support from the dealership in getting issues resolved. Do not recommend by any means.